Support

Please turn on your device's location service and allow Location Now to use location information while using the app. Accuracy decreases indoors or underground, so please try "Get current location" in an open area.

Because the address uses the address search service of the OS, it may not be possible to obtain the address depending on the communication environment or region, or it may differ from the actual address. Please check the communication status and re-acquire it, and check it with the map and local display if necessary.

No continuous tracking in the background. Automatic updates pause when the app becomes inactive. Footprint recording is OFF by default.

My spots, memos, footprints, and attached photos are saved on your device. It will not be automatically uploaded to MoaiStudio's own server. If OS backup is enabled, data may be saved to a backup destination such as Apple or Google.

Use the premium export function to export a .lnbackup file from "Backup/Restore" in settings and read it on a new device. Restoration will replace the entire current My Spot/settings, so please back up any necessary data first. Backup files include locations, photos, and notes, so be careful where you save them and who you share them with.

You can delete them individually from My Spot or delete them all at once within a selected period. Footprints will be erased when you turn off the setting. Uninstalling will also delete data on your device, but it may be restored from the OS backup. Manage exported files and OS backups at their respective storage locations.

The app supports Japanese, English, Chinese (simplified/traditional), Korean, French, German, Spanish, Portuguese, and Italian. You can select the app display language and address display language separately in the settings. The language of the address may depend on the OS search results. This site also supports the same 10 languages.

Location Now is free for basic use. Premium adds Trail history, export, ad removal, and landscape orientation. Choose a monthly subscription, an annual subscription, or a one-time purchase. Tax-inclusive prices are shown on the in-app purchase page and vary by region and store.

Turn off auto-renewal in the App Store or Google Play account used for the purchase. Deleting the app or contacting us does not cancel a subscription. Check the store for renewal dates and cancellation deadlines. One-time purchases do not renew.